The VoIP Channel
Winning with the Web: How to run your business from a browser
For most businesses using desktop and mobile applications to get work done is part of every work day. However, ongoing advancements in Web and cloud technologies now allow businesses to run almost exclusively from within the ubiquitous Web browser.
Your call: deciding between hosted versus on-premise for VoIP
Voice over Internet Protocol (VoIP) technology allows businesses to make telephone calls over IP networks (including the Internet) instead of the public switched telephone network (PSTN) owned by the telecommunications companies. VoIP can reduce call costs and increase flexibility over how calls are sent and received, but there are two main ways of using the technology and business decision makers need to assess which approach to VoIP is most suitable for their organisation – on-premise VoIP PABX or a hosted managed VoIP service.
Cloud and outsourcing set to rule IT
A global survey of 550 senior IT executives has uncovered signs of a massive shift from in-house IT to outsourced and cloud services.
10 Common Misconceptions of VoIP
Reuben Yonatan, Founder and Communications Analyst GetVoIP
VoIP offers users a more advanced and more cost efficient mode of telephony. By sending voice data over users’ Internet connections, VoIP is able to expand upon function and feature while cutting costs substantially. As such, users stand to gain quite a bit from utilizing the technology; however, despite VoIP’s ability, and its continued popularity, many have yet to adopt the technology still. Why? Since the tech has emerged, it has been littered with countless myths, misconceptions, exaggeration, and hyperbole. While some of these ideas stem from fact, most are far from accurate. That being said, here are 10 of the most common misconceptions currently surrounding VoIP.
SMEs not sufficiently digitally savvy
A third of Australian small and medium enterprises are failing to exploit the full potential of digital technology, with detrimental effects on their performance. Uptake of cloud services, including hosted IP telephony services like those offered by M5 Networks, is even lower: cloud is used by only 16 percent of SMEs.
5.6 million reasons to implement hosted IP telephony
A surprisingly large number of Australians are working from home, or elsewhere outside the office: some 5.6 million according to research conducted by the Australian Communications and Media Authority (ACMA). Many are those whose work does not require them to be out and about: they have been granted the right by their employers.
Use of cloud services by SMEs can help them and the economy
We’ve trumpeted the benefits to small business of cloud-based telecommunications services - like those provided by M5 Networks - numerous times in this column but now comes a study from the Boston Consulting Group (BSG) showing that small businesses which adopt these and other technologies fare far better than those that are more laggardly in their uptake.