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Press Release Call Centre News
GoodFirms spotlights the best Call center - Inbound and Outbound Service Companies from worldwide.
GoodFirms highlights the top BPO Service Providers for delivering innovative solutions to create value and efficiency for their clients.
We configure the Dialer to its best potential for you and further in any unfavourable situation, our prompt technical support is always there.
With leading edge technologies such as speech recognition and voice commands, call centres have evolved and transcended beyond ordinary telephone calls African call centers have moved from telephone calls into SMS text messaging
ZWSOFT, a leading supplier of CAD solutions for the global MCAD and AEC industries, has published the results of an in-depth research study with 5 major architecture and engineering company customers, regarding problems that they come up against when using their CAD software. Six main issues were introduced by these companies and each company finds their ways to solve their problems.
Salmat Virtual Agent reduces costs and improves the productivity of the contact centre, ultimately creating better quality customer service
Cloud-based solution leveraging proven technology from Avaya will help deliver best-in-breed customer experience.
New Operator Console Extends Customer Experience Management Beyond the Contact Centre
Vodafone announced today a significant milestone in its Australian call centre expansion by welcoming 150 new recruits to its customer care team in Tasmania.
- Genesys to Acquire Leading Cloud-Based Self-Service Contact Center Provider, Angel, from parent MicroStrategy
- Interactive Intelligence Demonstrates Contact Centre Solutions at Saudi Arabia CIO Summit 2012
- Virgin Digital Help Survey: 61 Percent Find Today’s Tech Too Confusing
- Enghouse Wins Multiple Awards for Multi-Channel Contact Center Solutions
- Datacom goes the distance with the Small Business Support Line