Many people confuse telecalling services with customer service. When you think about it, telecalling and customer service are frequently compared, but there are some key differences to consider.
Press Release Call Centre News
The partnership will enhance Mindfields’ offerings, thereby enabling the company to facilitate its clients move into the next phase of conversational automation.
Uniphore, specialist vendors of conversational AI, have announced a new partnership in Australia at the same time as upgrading their partner program.
Low code / no code development is putting the power of change back into the hands of companies across ANZ, and setting new benchmarks in software development and digital transformation.
Conversational AI now enhanced with ability to analyse tone, sentiment and intent