Following the launched of Kyndryl Bridge in November 2022 to offer a new approach for collectively selecting, provisioning, consuming, optimising and managing IT across an organisation, Kyndryl has announced the Integrated AIOps service of Kyndryl Bridge is now enabled for all mainframe (IBM Z) customers. Kyndryl Bridge provides an open integration platform designed to create an uninterrupted path between a digital business and the technology that delivers it.
Why this is important for mainframe users
Mainframe is often the core of the hybrid cloud environment, running mission-critical applications that are tightly connected with multiple platforms. Kyndryl Bridge allows the integration of all operational data, whether it resides on the mainframe or in the cloud, in an end-to-end monitored and automated solution. This way, customers and delivery teams can seamlessly implement data collection, event processing, analytics and automation into mainframe environments.
Integrated AIOps is a key component of the Kyndryl Bridge platform. As Kyndryl´s mainframe solutions are now fully aligned with Integrated AIOps, the automations allow operational mainframe data to be incorporated into the platform. This enables a new and optimised way of working by providing a holistic and unified experience across the enterprise, supported by data and artificial intelligence. The Integrated AIOps dashboards give organisations real-time visibility and operational insights.
Kyndryl's delivery professionals are using the Batch Metrics Insights (BMI) solution in Kyndryl Bridge to proactively recommend the next best action for organisations to take to drive better business outcomes. Another solution used is Levels of Automation (LoA) which identifies commands that are entered manually by operators and proactively automates them. Additional data insights, for example related to increasing use of mainframe MIPS (million instructions per second) or to software inventory, are also being ingested into Kyndryl Bridge.
The use of all these actionable insights enables continuous operational improvements for Kyndryl's customers and helps identify where further automation or configuration changes should be introduced to better align with global best practices.
How organisations will benefit from the new Kyndryl Bridge integration
Enabling Kyndryl Bridge in a mainframe environment can deliver many benefits for organisations. First, it helps to increase productivity by reducing the number of job failures and manual activities, and allows for faster troubleshooting by applying artificial intelligence and machine learning. Additionally, it can result in cost savings and less maintenance, by reducing the number of MIPS used, automating tasks, or recommending the removal of redundant software. It also helps to better plan future hardware upgrades. Ultimately, the use of Kyndryl Bridge can drive improved delivery and differentiating value for organisations.
For example, reducing the volume of alerts that are handled manually by operators can save organisations multiple hours per month on troubleshooting. Reducing job failures saves time and helps to avoid any delays in the operation. Also, the ability to identify patterns and improvements can slash the need for manual interventions and make operations more predictable.
One customer example is Stellantis, the global car manufacturer, which will be using Kyndryl Bridge for real-time insights and unprecedented control over its core IT environment. Kyndryl will infuse automation to drive efficiencies, provide global service capabilities to align with business priorities, and improve the quality of Stellantis´ day-to-day IT performance to ensure smooth and efficient operations across its manufacturing facilities.
With Kyndryl Bridge now available to all mainframe customers, Kyndryl is taking another step to meet customers where they are on their digital transformation journey and help them drive better business outcomes from their IT infrastructures.
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