Dynamics 365 Supply Chain Management Consulting Services

Bitscape is a Microsoft Technologies Gold Partnered Leading Digital Transformation Services Provider with a presence in United States, Canada, and India serving across the globe since 2002 (more than 18 years).

Microsoft Dynamics CRM is a customer relationship management software developed by Microsoft. It is designed to help businesses manage their customer interactions and data. Dynamics CRM can be customized and integrated with other Microsoft products like Dynamic 365 Consulting and Dynamics 365 for Finance and Operations. It can be used to automate and streamline sales, marketing, and customer service processes. Developers can use the Dynamics CRM SDK to create custom solutions and add-ons for the software using .NET and other programming languages.

Microsoft Dynamics CRM can be accessed via web, mobile or tablet and it can be deployed on-premises, in the cloud, or as a hybrid solution. Some of the features of Dynamics CRM include:

  • Contact management, which allows businesses to store and organize customer data
  • Sales management, which provides tools to help sales teams manage their pipeline and close deals more efficiently
  • Marketing automation, which enables businesses to create and execute marketing campaigns
  • Service management, which helps businesses manage customer service cases and support tickets

Dynamics CRM can be integrated with other business applications such as SharePoint, Outlook, Skype, Power BI, and Dynamics 365. Developers can use the Dynamics CRM SDK to build custom plugins, workflows, web resources, and custom entities, that can extend the CRM functionality. They can also integrate Dynamics Supply Chain with external systems using the Web API and other integration options provided by the SDK.

It is widely used by different type of organization especially sales team to manage their leads, sales and customer service processes, But developers can be use it for many other purposes like integrating with other systems, Automating business processes, creating custom reports, dashboards and forms to name a few.

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